IT Security Awareness Training Volunteer – Summer/Fall 2013

Location: Washington, DC

Job Code: 1191

# of openings: 1

Description

FINCA International, one of the world's leading microfinance institutions, provides financial services to more than 950,000 clients through 21 wholly owned and operated subsidiaries in Africa, Eurasia, Latin America and the Greater Middle East. FINCA International is currently looking for a IT Security Awareness Training Volunteer, to be based in Washington, DC,  New York City, Chicago, or Kazan, Russia. The volunteer would ideally begin immediately and last 3-6 months. We have an exciting opportunity for individuals interested in information security and international exposure. We are in the second year of a global information security awareness training program, impacting nearly 10,000 employees worldwide, and are looking for ways to improve our delivery to our users. This includes analyzing the work done in 2012, seeing how we can do better in the future, and building those “lessons-learned” into an executable plan for 2013. This job will support employees working in 23 countries and speaking multiple languages (English, Spanish, Russian, French and others). Training is currently delivered online and in classrooms, and is supplemented by emails, posters and other promotional messaging. Join us in our efforts, and you can build creditable experience, gain exposure to working across language, cultures and environments, and contribute to a social program positively impacting hundreds of thousands of low-income entrepreneurs around the world. ESSENTIAL DUTIES include the following. Other duties may be assigned. Evaluating feedback from previous cycle and recommending improvements Coordinating security awareness training for a global audience Tracking global/regional/national training progress Regular stakeholder communications Prepare RACI chart for supporting subsidiary/regional/global staff Preparation of language-localized Learning Management System (LMS) on Virtual Machine Documentation of deployment procedures Support of local LMS implementation where required Generation of reports from data obtained by Training Systems Documentation and execution of communications plan Other special projects as assigned. SUPERVISORY RESPONSIBILITY        Individual contributor COMPETENCIES             Planning/Organizing, Problem Solving, Adaptability, Initiative, Organizational Support, Professionalism QUALIFICATIONS Strong organizational skills; accuracy and attention to detail; ability to multi-task and complete projects by deadline; Excellent communication skills, especially written and editing; Qualitative and quantitative analysis skills; Ability to take initiative and work independently; International experience is beneficial; Ability to work in a deadline-driven environment and under time pressure; Education or training experience desirable; Available 24-40 hours per week (minimum of 20 hours per week required), for 3-6 months (preference given to applicants with long-term availability). Education & Experience              College Graduate or Graduate student focusing on information security, computer science, education, or a related field; Advanced Degree a plus Language Skills Fluency in English required. Competency in Russian, Spanish or French a plus Computer Skills                                                      Proficiency in a full range of MS Office applications (specifically, intermediate Excel proficiency); experience with Visio highly desirable; Computer Science/IT studies and PHP scripting / MySQL knowledge desirable KEY DELIVERABLES Primary deliverables will focus on: Production of documentation (RACI chart, LMS deployment procedure, and communications plan) Timely delivery of weekly status reports Delivery of security awareness training to at least 80% of targeted staff in each subsidiary KEY RELATIONSHIPS Regional Business Security Analyst Information Services Management & Staff Human Resources Training TRAVEL REQUIREMENTS Availability to travel 50% of the time   COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results. Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions ; Uses equipment and materials properly. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Click here for further details and application